Terms of service

Effective Date: May 21, 2026

 

These Terms and Conditions ("Terms") govern your access to and use of maiome.com and any products or services offered by MAIOME, LLC ("MAIOME," "we," "our," or "us"). By accessing our website, creating an account, or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our website or purchase our products.

* These statements have not been evaluated by the Food and Drug Administration. MAIOME products are not intended to diagnose, treat, cure, or prevent any disease.

1. Acceptance of Terms

By using this website or purchasing any MAIOME product, you confirm that you are at least 18 years of age, have the legal capacity to enter into a binding agreement, and agree to these Terms in full. MAIOME reserves the right to update or modify these Terms at any time without prior notice. Changes will be effective upon posting to the website with an updated effective date. Your continued use of the website or purchase of products following any modification constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically.

2. Products and Orders

All product descriptions, pricing, and availability on maiome.com are subject to change without notice. We reserve the right to limit the quantity of any product ordered, refuse service to any customer, cancel any order, or discontinue any product at our sole discretion. Product images are for illustrative purposes only and may not exactly represent the final product. We are not responsible for typographical errors in pricing or product descriptions. If a pricing error is identified after an order is placed, we will notify you and provide the option to proceed at the correct price or cancel the order for a full refund.

3. Payment

Payment is due in full at the time of purchase. We accept major credit cards and other payment methods as displayed at checkout. All transactions are processed through secure third-party payment processors. By submitting payment, you represent that you are authorized to use the payment method provided, that the billing information you submit is accurate and complete, and that you will pay all charges incurred. MAIOME reserves the right to verify payment information and may cancel orders that fail verification. Sales tax will be applied where required by law.

4. Shipping and Delivery

MAIOME ships to addresses within the United States and select international destinations. Estimated shipping times are provided at checkout and are not guaranteed. MAIOME is not responsible for delays caused by carriers, customs authorities, weather events, natural disasters, pandemics, government actions, or other circumstances outside our reasonable control. Risk of loss and title for products pass to you upon our delivery of the product to the carrier. If your package is lost or damaged in transit, please contact us within 14 days of the expected delivery date.

5. Subscriptions and Recurring Billing

If you enroll in a subscription plan, you authorize MAIOME to charge your payment method on a recurring basis at the selected interval and price until you cancel. Subscription pricing is subject to change with advance notice. You may cancel your subscription at any time through your account portal or by contacting support@maiome.com at least 48 hours before your next scheduled billing date. Cancellations made after a billing cycle has processed will not result in a refund for that cycle. MAIOME reserves the right to cancel or suspend any subscription account that demonstrates abusive ordering, return, or refund patterns. Pausing a subscription does not cancel it; billing will resume at the end of the pause period unless you cancel.

6. Intellectual Property

All content on maiome.com and in MAIOME's marketing and product materials, including but not limited to text, graphics, logos, images, product formulations, trade secrets, product names, taglines, and software, is the property of MAIOME, LLC or its licensors and is protected by United States and international intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable license to access and use our website for personal, non-commercial purposes only. You may not reproduce, distribute, modify, publicly display, publicly perform, create derivative works of, reverse engineer, or otherwise exploit any MAIOME content or intellectual property without our prior written consent. Unauthorized use may give rise to claims for damages and may be a criminal offense.

7. User Conduct

You agree not to use our website or services for any unlawful purpose or in any manner that could damage, disable, overburden, or impair our website or interfere with other users' access. Prohibited conduct includes but is not limited to:

•       Submitting false, misleading, or fraudulent information, including false billing or shipping details.

•       Attempting to gain unauthorized access to our systems, accounts, or servers.

•       Uploading, transmitting, or distributing malicious code, viruses, or harmful files.

•       Scraping, harvesting, or collecting data from our website without our written consent.

•       Impersonating any person or entity or misrepresenting your affiliation with any person or entity.

•       Using our platform to transmit spam, unsolicited communications, or fraudulent advertising.

•       Engaging in any conduct that violates applicable local, state, federal, or international law or regulation.

8. User-Generated Content

If you submit reviews, testimonials, comments, or other content to our website or social media channels, you grant MAIOME a non-exclusive, royalty-free, perpetual, irrevocable, worldwide license to use, reproduce, modify, adapt, publish, translate, distribute, and display that content in any medium. You represent and warrant that you own or have the necessary rights to submit the content, that the content is accurate, and that the content does not infringe the intellectual property, privacy, or other rights of any third party. MAIOME reserves the right to remove any user-generated content at its sole discretion.

9. Disclaimers of Warranty

Our website and products are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, or non-infringement. MAIOME does not warrant that the website will be uninterrupted, error-free, secure, or free of viruses or other harmful components. MAIOME does not warrant that the results obtained from the use of our products will meet your expectations. No oral or written information or advice provided by MAIOME or its representatives shall create any warranty not expressly stated in these Terms.

10. Limitation of Liability

To the fullest extent permitted by applicable law, MAIOME, LLC and its officers, directors, members, employees, contractors, agents, licensors, and affiliates shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to your use of or inability to use our website, products, or services, including but not limited to loss of revenue, loss of profits, loss of business, loss of data, or personal injury.

In no event shall MAIOME's total aggregate liability to you for all claims arising out of or relating to these Terms or your use of our products or website exceed the lesser of (a) fifty dollars ($50.00) or (b) the total amount paid by you to MAIOME for the specific product giving rise to the claim in the thirty (30) days preceding the event giving rise to the claim. The existence of more than one claim shall not enlarge this limit.

Some jurisdictions do not allow the exclusion or limitation of certain damages. If you are located in such a jurisdiction, some of the above limitations may not apply to you to the extent prohibited by law.

11. Indemnification

You agree to indemnify, defend, and hold harmless MAIOME, LLC and its affiliates, officers, directors, members, employees, contractors, and agents from and against any and all claims, demands, actions, damages, losses, costs, and expenses (including reasonable attorneys' fees and court costs) arising out of or related to: (a) your use of our website, products, or services; (b) your violation of these Terms; (c) your violation of any applicable law or regulation; (d) your violation of the rights of any third party; or (e) any content you submit to our website or social media channels. MAIOME reserves the right to assume exclusive control of the defense of any matter subject to indemnification, and you agree to cooperate with MAIOME's defense of such claims.

12. Force Majeure

MAIOME shall not be liable for any failure or delay in performing its obligations under these Terms to the extent that such failure or delay is caused by circumstances beyond MAIOME's reasonable control, including but not limited to acts of God, natural disasters, pandemics, epidemics, government orders or restrictions, war, terrorism, labor disputes, supply chain disruptions, carrier failures, cyberattacks, or internet outages. In such circumstances, MAIOME's obligations will be suspended for the duration of the force majeure event, and MAIOME will use commercially reasonable efforts to resume normal operations as soon as practicable.

13. Dispute Resolution and Binding Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

Any dispute, claim, or controversy arising out of or relating to these Terms, your use of our website, or your purchase or use of MAIOME products shall first be subject to informal good-faith negotiation. You must contact MAIOME at support@maiome.com describing the dispute in reasonable detail, and the parties shall attempt to resolve it within 30 days.

If the dispute cannot be resolved informally, it shall be submitted to final and binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, which are available at www.adr.org. The arbitration shall be conducted in Sheridan, Wyoming, or, at your election, by telephone or video conference. The arbitrator's award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

14. Class Action Waiver

YOU AND MAIOME EACH AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT AS A CLASS ACTION, CONSOLIDATED ACTION, OR REPRESENTATIVE ACTION. YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION AGAINST MAIOME. If this class action waiver is found to be unenforceable for any reason, then the entirety of the arbitration agreement in Section 13 shall be null and void, and any dispute shall be resolved in a court of competent jurisdiction.

15. Account Termination

MAIOME reserves the right to suspend, restrict, or permanently terminate your account and access to our website and services, at our sole discretion, with or without notice, for conduct that we determine to be in violation of these Terms, fraudulent, abusive, harmful to MAIOME or other users, or otherwise objectionable. Upon termination, your right to use our website and services ceases immediately. MAIOME is not liable to you or any third party for any termination of your account. Sections of these Terms that by their nature should survive termination shall continue to apply.

16. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of Wyoming, without regard to its conflict of law principles. To the extent any dispute is not subject to arbitration under Section 13, you consent to the exclusive personal jurisdiction and venue of the state and federal courts located in Sheridan County, Wyoming for the resolution of any such dispute. These Terms shall not be governed by the United Nations Convention on Contracts for the International Sale of Goods.

17. International Use

MAIOME makes no representation that its website, products, or services are appropriate or available for use in locations outside the United States. Customers accessing our website or purchasing products from outside the United States are responsible for compliance with local laws and regulations. MAIOME is not responsible for any customs duties, import restrictions, or regulatory non-compliance arising from the use or importation of our products in non-U.S. jurisdictions. Use of our website from jurisdictions where its content or purchase of our products is illegal is prohibited.

18. Severability

If any provision of these Terms is found by a court or arbitrator to be invalid, illegal, or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable. If modification is not possible, the provision shall be severed from these Terms, and the remaining provisions shall continue in full force and effect.

19. Waiver

No failure or delay by MAIOME in exercising any right or remedy under these Terms shall operate as a waiver of that right or remedy. No waiver by MAIOME of any breach of these Terms shall be considered a waiver of any subsequent breach of the same or any other provision.

20. Entire Agreement

These Terms, together with our Privacy Policy, Legal Disclaimer, and Return & Refund Policy (each incorporated herein by reference), constitute the entire agreement between you and MAIOME with respect to your use of our website and purchase of our products. They supersede all prior and contemporaneous agreements, representations, warranties, and understandings, whether written or oral, relating to the subject matter herein.

21. Contact Information

For questions about these Terms and Conditions, please contact:

MAIOME, LLC

1309 Coffeen Avenue, Suite 1200, Sheridan, WY 82801, United States

Email: support@maiome.com

Website: maiome.com

 

Mobile Terms of Service

MAIOME, LLC

Last updated: July 14, 2026

The MAIOME, LLC mobile message service (the "Service") is operated by MAIOME, LLC (“MAIOME, LLC”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to MAIOME, LLC’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of MAIOME, LLC through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with MAIOME, LLC. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18445620023 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other MAIOME, LLC mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18445620023 or email support@maiome.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.